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Privacy Policy

ABOUT US AND THE PURPOSE OF THIS POLICY 


P&Co (“P&Co LLP”, “P and Co (Partners) LLP”, “P and Co Services Ltd”, “we”, “us”, “our” and “ours”) remain fully committed to the protection of privacy at all times. The information contained in this policy has been published to inform you of the way in which any Personal Data (as defined below) you provide us with or we collect from you will be used. Please read this information carefully in order to fully understand how we treat such Personal Data.
This policy will tell you how we look after your Personal Data, about your privacy rights, and about our compliance with and your protections under Data Protection Legislation. In this policy “Data Protection Legislation” means any applicable law relating to the processing, privacy, and use of Personal Data, including the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended by The Data Protection, Privacy and Electronic Communications (Amendments etc) (EU Exit) Regulations 2020 and the Data (Use and Access) Act 2025. 
For the purpose of the Data Protection Legislation and this policy, we are the “Data Controller”. This means that we are responsible for deciding how we hold and use personal data about you. We are required under the Data Protection Legislation to notify you of the information contained in this privacy policy.
We have appointed a Data Protection Officer. Our Data Protection Officer is our Data Protection Point of Contact and is responsible for assisting with enquiries in relation to this privacy policy or our treatment of your personal data.

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THE KIND OF INFORMATION WE HOLD ABOUT YOU

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“Personal Data” means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

The information we hold about you may include the following:

  • your personal details (such as your name and/or address);

  • details of contact we have had with you in relation to the provision, or the proposed provision, of our services;

  • details of any services you have received from us;

  • our correspondence and communications with you;

  • information about any complaints and enquiries you make to us;

  • information from research, surveys, and marketing activities

We may obtain and use the following Personal Data about you and anyone you chose:

  • Data and information you or your Users submit or upload to us, including employee data (which may include, among other things, dates of birth, residential addresses, names, email addresses, telephone numbers, National Insurance numbers, bank details, passport details, payroll numbers, salary and pension details, a record of sick days, certain medical information of Users).

  • Data you or your Users provide when you fill out forms on our Website, including but not limited to data you provide when you register to become a user of the Service.

  • Details of transactions made by you through the Website.

  • Any correspondence we have with you and your Users should you or your Users contact us.

  • Responses to optional research surveys we ask you or Users to complete.

  • Details of your or your Users’ visits to our Website, which includes without limitation location and traffic data, weblogs, resources you access and other communication data. This includes cookies. Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.

 

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HOW WE MAY COLLECT YOUR PERSONAL DATA

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We obtain your personal data directly from you when:

  • you request a proposal from us in respect of the services we provide;

  • you engage us to provide our services and also during the provision of those services;

  • you contact us by email when you have a query about our services.

We may also obtain your personal data indirectly:

  • from you or your Users when it engages us to provide services and also during the provision of those services;

  • from third parties and/or publicly available resources (for example, from your employer or from Companies House).

HOW WE USE PERSONAL DATA WE HOLD ABOUT YOU

We may process your personal data for purposes necessary for the performance of our contract with you or your Users and to comply with our legal obligations. This may include processing your personal data where you are an employee, subcontractor, supplier or customer of our client.

We may also process your personal data for the purposes of our own legitimate interests provided that those interests do not override any of your own interests, rights and freedoms which require the protection of personal data. This includes processing for statistical and management purposes.

Please note that we may process your personal data for more than one lawful basis depending on the specific purpose for which we are using your data.

Situations in which we will use your Personal Data

The Personal Data we hold about you and your Users may be used in any of the following ways:

  • To provide you and your Users with our services.

  • For research and analytics purposes (for example, to improve the quality of our services).

  • To ensure security for you, the Users, our staff and other users of the Service.

  • To comply with applicable Laws, court orders, government and law enforcement agencies’ requests.

  • To send you further information about our services for which we think you may have an interest. This information will be supplied only where you have given consent.

  • To send you further information about our services based on a request we have received from you.

  • To fulfil the obligations we have in relation to any contracts we have in place with you.

  • To provide you with notification about any changes to the Service.

In some circumstances we may anonymise or pseudonymise the personal data so that it can no longer be associated with you, in which case we may use it without further notice to you.

We may also process your personal data without your knowledge or consent, in accordance with this policy, where we are legally required or permitted to do so.

Data retention

We will keep your and your Users’ Personal Data for the duration of the Service and in accordance with your instructions or for such periods as may be required by law.

When assessing what retention period is appropriate for your personal data, we take into consideration the requirements of our business and the services provided, any statutory or legal obligations and the purposes for which we originally collected the personal data.

Change of purpose

Where we need to use your personal data for a reason, other than the purpose for which we originally collected it, we will only use your personal data where that reason is compatible with the original purpose. If we need to use your data for a new purpose, we will notify you and communicate our legal basis for this new processing.

 

 

DATA SHARING

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We will share your personal data with third parties where we are required by law, where it is necessary to administer the relationship between us, or where we have another legitimate interest in doing so. This may include sharing your personal data with a regulator or to otherwise comply with the law. In such case, information may be exchanged with third party companies or organisations in order to prevent fraud or reduce credit risk.

“Third parties” includes third-party service providers and the members of our firm’s network. We use third parties to support us in providing our services and to help provide our services, run and manage our internal IT systems. For example, providers of IT, cloud-based software as a service providers, website hosting and management, data analysis, data back-up, security and storage services. The servers powering and facilitating that cloud infrastructures are located in secure data centres around the world and personal data may be stored in any one of them. We only permit our third-party service providers to process your personal data for specified purposes and in accordance with our instructions.

We may share your personal data with other third parties, for example in the context of the possible sale or restructuring of the business. We may also need to share your personal data with a regulator or to otherwise comply with the law.

You acknowledge and agree that we may also disclose Personal Data (including, without limitation, Client Data) with: (i) our service providers involved in the provision, distribution, delivery and support of the Service, including the storage of any Client Data; (ii) fraud prevention agencies; (iii) law enforcement agencies, regulators, courts and public authorities; and (iv) emergency services.

Our service providers have to follow our express instructions when processing the Personal Data you or your Users provide and must have in place appropriate technical and organisational security measures to safeguard such Personal Data, and we do not allow them to use this information for their own commercial purposes.

HOW WE PROTECT YOUR PERSONAL DATA

​The Personal Data we obtain from you and your Users (including, without limitation, Client Data) may be moved to and stored at a destination within the European Economic Area (“EEA”).

​Without limiting the foregoing, you agree that Personal Data we obtain from you and your Users (including, without limitation, Client Data) may be processed by our service providers based in, countries outside of the EEA for the purposes of providing you with the Service. Such countries may not have laws offering the same level of protection for Personal Data as those inside the EEA; however where such transfers of data occur, we will take steps to prevent the transfer of Personal Data without adequate safeguards being put in place and will ensure that your and your Users’ Personal Data collected in the EEA and transferred internationally is afforded the same level of protection as it would be inside the EEA.

​We store the Personal Data you and your Users provide us with on our secure servers.

As the transmission of data via the Internet cannot be assumed completely secure, we cannot guarantee the security of any of your or your Users’ data transmitted to us; you are therefore responsible for any risk associated with such transmission. We will however at all times take all reasonable steps to ensure the transmission of your and your Users’ data is executed as securely as possible, and upon receipt of your/their data we will continue at all times to enforce strict security procedures and features in an attempt to prevent any unauthorised access.

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TRANSFERRING PERSONAL DATA OUTSIDE THE UNITED KINGDOM (UK)

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We will not transfer the personal data we collect about you outside of the UK.

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DATA SECURITY

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We have put in place commercially reasonable and appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

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RIGHTS OF ACCESS, CORRECTION, ERASURE, AND RESTRICTION

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Your duty to inform us of changes

It is important that the personal data we hold about you is accurate and current. Should your personal information change, please notify us of any changes of which we need to be made aware by contacting us, using the contact details below.

Your rights in connection with personal data

Under certain circumstances, by law you have the right to:

  • Request access to your personal data. This enables you to receive details of the personal data we hold about you and to check that we are processing it lawfully.

  • Request correction of the personal data that we hold about you.

  • Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).

  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this basis. You also have the right to object where we are processing your personal information for direct marketing purposes.

  • Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.

  • Request the transfer of your personal data to you or another data controller if the processing is based on consent, carried out by automated means and this is technically feasible.

If you want to exercise any of the above rights, please email our Data Protection Point of Contact dpo@pcollp.com.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee for the administrative costs of complying with the request if your request for access is manifestly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

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RIGHT TO WITHDRAW CONSENT

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In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal data for a specific purpose (for example, in relation to direct marketing that you have indicated you would like to receive from us), you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please email our Data Protection Point of Contact dpo@pcollp.com.

Once we have received notification that you have withdrawn your consent, we will no longer process your personal information (personal data) for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

 

 

CHANGES TO THIS POLICY

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We may change the terms of this policy from time to time. This privacy policy was last updated in June 2026.

 

 

CONTACT US

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This website is owned and operated by P and Co (Partners) LLP.

P&Co LLP is a trading name of P and Co (Partners) LLP, a limited liability partnership registered in England and Wales (Registration No: OC426839). Our registered office and principal place of business is 18 Ensign Street, London, E1 8PA.

If you have any questions about this privacy policy or how we process personal data, please email us at
Email: dpo@pcollp.com
Telephone: +44 (0)207 264 0390

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues, at any time. The ICO’s contact details are as follows:
https://ico.org.uk/global/contact-us/contact-us-public/public-advice/ or
Telephone: +44 (0)303 123 1113.

The ICO’s normal opening hours are Monday to Friday between 9am and 5pm (excluding bank holidays).
Website - Make a complaint about how an organisation has used your personal information | ICO

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